Privacy Policy

Last Updated: 09/10/2023

Thank you for choosing to shop with Prakratam . We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make purchases through our platform.

1. Information We Collect

We may collect the following types of information:

a. Personal Information: When you create an account, place an order, or communicate with us, we may collect your name, email address, shipping address, billing address, phone number, and payment information.

b. Transaction Information: We collect information about your purchases, including the products you buy, payment details, and order history.

c. Device and Usage Information: We automatically collect data about your device, browser, IP address, and how you interact with our website, including the pages you visit, products you view, and your navigation patterns.

d. Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our website and gather information about your preferences. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

a. Order Processing: To process and fulfill your orders, including order confirmation, shipping, and customer support.

b. Personalization: To personalize your shopping experience, recommend products, and show you content tailored to your interests.

c. Communication: To send you order updates, promotional offers, newsletters, and respond to your inquiries.

d. Analytics: To analyze website traffic, user behavior, and trends to improve our website and services.

e. Legal Compliance: To comply with legal requirements and protect our rights and interests.

3. Information Sharing

We may share your information with the following parties:

a. Service Providers: We may share your information with trusted service providers who assist us in operating our website and fulfilling orders.

b. Legal Requirements: We may disclose your information to comply with legal obligations, respond to government requests, and protect our rights.

c. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Your Choices

You have certain rights regarding your personal information:

a. Access and Correction: You can request access to and correction of your personal information that we hold.

b. Marketing Communications: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in the email or contacting us.

c. Data Deletion: You can request the deletion of your personal information in certain circumstances.

5. Security

We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure.

6. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. The updated policy will be posted on our website with the "Last Updated" 09/10/2023.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at support@prakratam.com.